Seize Your Work-from-Home Power Move: Join Amazon’s

Work-from-Home job Alert!!

Are you ready to become a part of the Earth’s most customer-centric company? Are you passionate about solving problems, challenging the status quo, and achieving excellence in your goals? If so, Amazon’s Selling Partner Support (SPS) team has a fantastic opportunity for you! We are actively seeking candidates to join our team as Selling Partner Support Associates, offering the flexibility to work from home. In this role, you will be the key interface between Amazon and our third-party sellers and vendors, providing essential support to ensure a seamless experience for all.

Work-from-Home Job Overview:

As a Selling Partner Support (SPS) Associate, you will play a crucial role in delivering outstanding operational support to third-party sellers on the Amazon platform. Your responsibilities will include addressing seller inquiries via phone and email, adhering to internal service level agreements. Your immediate impact on the Amazon customer experience makes a strong customer focus a top priority for this role. Additionally, you will contribute to process improvements, address system issues, and collaborate within a team environment.

Roles and Responsibilities:

End-to-End Ownership: Demonstrate ownership of every seller interaction, offering proactive problem-solving and exceptional support.
Effective Communication: Exhibit clear and professional written and oral communication in English, Hindi, and Telugu.
Timely Service: Provide prompt and efficient service to Amazon sellers, escalating issues as needed.
Positive Demeanor: Maintain a positive and professional demeanor, managing sensitive issues with care.
Time Management: Demonstrate excellent time-management skills, working independently while utilizing departmental resources.
Team Collaboration: Contribute to a positive team environment and assist team members as needed.
Performance Metrics: Maintain acceptable performance metrics, including quality, productivity, first-contact resolution, and attendance.
Problem-Solving: Actively seek solutions through logical reasoning, data interpretation skills, and identify trends for improvement.
Cross-Department Liaison: Collaborate with other departments to resolve seller issues and questions.

Basic Qualifications:

Education: Bachelor’s degree in any discipline with 0-10 years of experience.
Language Skills: Excellent written and verbal communication in English, Hindi, and Telugu.
Shifts: Ability to work in a 24/7 environment, including night shifts, based on business requirements.
Weekly Off: Rotational two-consecutive days off (5-day working week with 2 consecutive days off).
Technical Skills: Proficiency in using a desktop/laptop, internet browsers, Windows OS, Microsoft Outlook, and MS Office.
Home Setup: Ensure a home environment free from background noise, with a reliable internet connection (minimum 20 MBPS), and access to a mobile phone.
Power Backup: Have power backup in case of power shutdown.
Location: Candidates based in Hyderabad should apply.
Information Security: Willingness to adhere to data security policies.
Ergonomic Furniture: Consideration for health with the suggestion to have an ergonomic chair and desk as your workspace.

Embrace the freedom of working from the tranquility of your personal space through remote job opportunities. The allure of comfortability becomes a reality as Amazon extends the invitation to join their work-from-home program. This unique opportunity not only allows for a more flexible work-life balance but also enables you to create a customized workspace that suits your preferences. Picture yourself navigating your daily tasks with the ease and convenience that working from home provides, all made possible by Amazon’s commitment to fostering a dynamic and adaptable remote work environment.

Conclusion:

Join Amazon in providing exceptional support to sellers and contribute to a diverse and inclusive workplace. Amazon is an equal opportunity employer committed to fostering an environment that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Take the first step towards an exciting work-from-home opportunity – apply now!

Important links for this Job:

To Application portal : Apply Here

For Government Jobs : Check Here